Delivery

At NotesCheck, we aim to dispatch all orders as quickly as possible.

Standard UK Delivery

Products that are in stock are normally dispatched the same working day when ordered before 1:00pm. Orders received after 1:00pm will normally be dispatched the following working day.

During particularly busy periods, or if an item is temporarily out of stock, dispatch may take a little longer. If there is likely to be a significant delay with your order, we will contact you as soon as possible.

Please note that same-day dispatch does not mean guaranteed next-day delivery.

How We Send Your Order

Our main NotesCheck units are sent using a tracked delivery service with Proof of Delivery (POD), giving both you and us confirmation that your order has been delivered.

Smaller accessories may be sent using Royal Mail or another suitable delivery service.

Standard Delivery Times

Standard UK deliveries will normally arrive within 2–5 working days following dispatch. The vast majority of orders arrive within this timeframe, although occasional delays can occur.

Weekends and UK Bank Holidays are not normally classed as working days.

If you urgently require an item and have missed the 1:00pm cut-off, please call us. We will always do our best to get your order dispatched that day where possible, although we cannot guarantee this.

Scottish Highlands & Islands

Please note that longer delivery times may apply to some Scottish Highland and Island destinations.

If your postcode isn't recognised correctly, please contact us and we will be happy to provide a delivery quote.

Saturday Delivery

We do not currently offer a guaranteed Saturday delivery service through our standard checkout.

If you have an urgent requirement, please contact us and we will let you know whether an alternative delivery option is available.

Delayed or Missing Deliveries

The vast majority of orders arrive within the expected delivery timeframe, but occasionally deliveries can be delayed.

If your order has not arrived when expected, please contact us and we will check the tracking information and delivery status for you.

If your order has still not arrived 7 days after dispatch, please contact us so that we can investigate the delivery with the carrier and take the appropriate action.

Proof of Delivery

Where a tracked service with Proof of Delivery is used, delivery information supplied by the carrier may be used to confirm that an order has been delivered.

If the carrier shows your order as delivered but you have not received it, please contact us as soon as possible so that we can investigate.

Special Delivery Requirements

If you have a particular delivery requirement that isn't available during checkout, please contact us before placing your order.

Telephone: 01684 607 002
Opening hours: Monday–Friday, 9:00am–4:00pm

Alternatively, you can contact us by email through the NotesCheck website. We will always do our best to accommodate urgent or unusual delivery requirements.

Delivery Delays Outside Our Control

We work hard to dispatch orders promptly and use reputable delivery services.

Delivery times are estimates unless a particular service is expressly sold as guaranteed. Occasionally circumstances outside our reasonable control may result in delays.

Your statutory rights are not affected.

---

NotesCheck is a trading brand of SolarGo2 Ltd. Company number: 12792686.
Unit A5, Northway Trading Estate, Northway Lane, Tewkesbury, Gloucestershire, GL20 8JH, United Kingdom.
www.notescheck.com